Cancellation Policy
Cancellation Policy: Prepayment or credit card information is required to hold your reservation.
| If you cancel: | There will be: |
| At least 48 hours prior to your reservation | no charge |
| 24-48 hours prior to your reservation | a 50% charge or you may reschedule |
| 12-24 hours prior to your reservation | a full charge or you may apply 50% of the amout to a future reservation |
| Less than 12 hours prior to your reservation or “no-show” | a full charge (If you make a reservation for 8 people and show up with 6 people, you are still responsible for paying for 8 people.) |
Late Returns Policy: Please be respectful of the people scheduled after you and stick to your rental return time. If boats are not returned at the agreed-upon time, an additional fee may be charged. If you are on the water and realize you are behind schedule, please call. If you are uncertain of the time you are scheduled to be at the take-out point, please ask.
Weather Conditions Policy: Trips run rain or shine–we reserve the right to modify or cancel trips when severe weather and water conditions are determined unsafe by Appalachian Kayak’s management. If this occurs, we will reschedule or issue a rain check. Your rain check is transferrable and does not expire.